Wholesale Customers Terms & Conditions

1. Dealer or Purchaser or Shop owner or reseller requested to send proof of retail business visiting card or shop photos or if any GST Details via what’s app or email in order to confirm the Discount. For reselling our products GST No. will be useful for showing your business growth and future development. Above products you may sale at retail to customer or shop if they accepting your discount.

2. Dealer Requested to send their requirement of your products via below mentioned what’s app or mail with detailed name of the products, Gram or ml details. Etc. Based on your requirement company will provide Estimation and also Check estimate value and your requirements carefully on or before confirming your order and payment.

3. All the products MRP or after discounted selling price inclusive of GST only. GST will not be charged extra so Dealer to avoid to asking bill without GST. Company has all rights to changes in MRP, Gram or ml and Discount format at any time based on base material price and other business situation without prior intimation to the dealer.

4. Dealer need to transfer Payment on or before start packing your material to below mentioned Bank account once you confirmed estimation of your order. Company needs a Dispatch time of maximum of three working days from the date of transfer of your payment. This is because of some products company need to prepare as fresh, other dealer orders and need to pack safely.

5. Dealer Discounted Products Sent via Transport only Like MSS, KPN, Arthi, VRL. Etc or as per your requested Transport services. But no parcel sent via Courier door step delivery because of Charge will be more. In case products ordered may be less qty or need a parcel immediately to the dealer then courier may be applicable in that case, actual courier charges Paid by Dealer only. Dispatch time may get increased During festival time like Diwali, Pongal, Christmas. Etc. During collection of your parcel, either you or someone must visit to Parcel Godown at your city location and pay transport charges as per Bill value. Approx. Rs. 100 to Rs. 200 per box will be the charges based on City for Rs. 1000 to 10000 worth of order value products with in Tamil Nadu. For other state it may come around Rs. 200 to 400 per box for above value based on other state in India. Note. Some parcel service office there are intermediator or delivery people and they do deliver to your shop and for this you have to pay local delivery plus transport charges together to the mediator.

6. Company will be sending Free Product in the same parcel which is 3 % of billed Value worth of MRP Products. These products zero value billed and varies time to time and it’s decided by company end in case of less than Rs. 5000 billing. Free products added and unbilled as same and similar of your ordered products in case of dealer bill value Rs. 5000 and above products. No Free Product added in case of Local supply inside coimbatore location. Products or refund also done in case dealer paid more value than that of estimated bill value or delivered products value.

7. Dealer need to check all the material checked carefully and dispatched from Coimbatore but some rare cases issues may be happened So that You have to take continuous open video if you want to claim any material missed or damage one after receiving material. If any parcel gets opened while receiving parcel at godown then you have share photos to below what’s app no 7539949806 / 9842590010 and its true then you may claim of same products by returning damaged products. In that case return charges taking care by company and need to report within a day of your delivery.

8. Dealer Maximum of 3 Percent of billed or purchased value of the products may return to company due to unsold, get expired, insects inside the products or customers returned due to some reason. Etc. See carefully before order food products like health mix, cooking powders… etc. 3 percent value calculated bill value based on calendar year of purchase and it will be implemented from 2024 onwards, so dealer may use this return products bill value calculated from JAN 2024 till Dec 2024 Purchased products and corresponding bill value only. Example dealer may be purchased Sum of Rs. 1,00,000 from Jan 2024 to till Dec 2024 then Rs. 3000 worth of Products may be return to us. All Returned products value calculated and separate debit note will be issued under the dealer name with 25 percent less from MRP even though dealer may be purchased 27, 20, 14 percent value. Dealer Returning products must be on same year purchased products and these products return to company at any month and maximum return window till Jan 10th of Next year. Return product must be packed by bubble sheet and wrapper and send via transport same mode delivery transport vendor only. Transport charges paid from company end in case minimum Debit note value Rs. 3000 of sum of Rs.1 Lakh purchase value in one shot return. In case of lesser value of the products returned then dealer need to pay courier or transport Charges for their returned products. Company won’t be responsible in case of Dealer returned more than 3 percent total bill value based on calendar year.

9. Dealers not allowed to sale our products in known site like amazon, Flipkart. Etc. But you may sale in your own website and customers via what’s app, Facebook via other digital media. Relabelling of products not applicable for any of our products. Dealers not allowed to remove or hide our logo and other details mentioned in the products. This agreement valid till 10th Jan 2025 and Coimbatore jurisdiction is final for any dispute comes between dealer and Dakshaveena company.

Whatsapp – 98425 90010 | Call 7539949806
Email to dakshaveenaproducts@gmail.com
Account No. 42817354155
Account name. Veena Products.
Bank. SBI
IFSC code. SBIN004041
Google pay, Phone pay No. 9944599900